Privacy Policy

Privacy Policy

Effective Date: April 1, 2026 · Last Updated: April 1, 2026

Ellumiglow ("we," "us," or "our") operates the website ellumiglow.com and the MOOD mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our website, purchase our products, or use the MOOD app.

1. Information We Collect

Website Ellumiglow.com

When you visit our website or place an order, we may collect:

  • Order information — name, email address, shipping address, billing address, and payment details (processed securely by Shopify Payments and/or third-party payment providers)
  • Account information — email and password if you create a customer account
  • Browsing data — pages visited, referring site, browser type, device information, and IP address, collected through cookies and analytics tools
  • Communications — any information you provide when contacting us via email or contact forms

MOOD App Mobile Application

The MOOD app is designed with a privacy-first approach. Here is what we collect:

Location data (optional) — If you grant permission, the app accesses your approximate location solely to calculate local sunrise and sunset times for circadian lighting schedules. Location data is processed on your device and is never transmitted to our servers.

Home Assistant connection details — The app stores your Home Assistant server URL and access token locally on your device to communicate with your smart home system. These credentials are never sent to Ellumiglow or any third party.

App preferences — Your lighting groups, scenes, alarm settings, and other preferences are stored locally on your device using on-device storage.

No analytics or tracking — The MOOD app does not include any third-party analytics, advertising SDKs, or usage tracking. We do not collect crash reports, usage statistics, or behavioral data from the app.

2. How We Use Your Information

Website

  • Process and fulfill your orders
  • Communicate with you about orders, products, and promotions (with your consent)
  • Improve our website, products, and customer experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

MOOD App

  • Calculate sunrise and sunset times based on your location
  • Communicate with your Home Assistant instance to control your lights
  • Save your preferences locally so they persist between sessions

All MOOD app data processing happens on your device. We have no server-side component that receives or stores your app data.

3. Data Storage & Security

Website

Our website is hosted on Shopify. Your order and account data are stored on Shopify's secure servers. Payment transactions are encrypted and processed through PCI-DSS compliant payment providers. We do not store your full credit card information.

MOOD App

All app data is stored locally on your device using AsyncStorage. Nothing is transmitted to external servers operated by Ellumiglow. Communication between the MOOD app and your Home Assistant instance occurs directly over your local network or your own configured remote access — we are not an intermediary in that connection.

4. Third-Party Services

Website

Our website uses the following third-party services that may collect data:

  • Shopify — e-commerce platform and hosting (Shopify Privacy Policy)
  • Google Analytics — website traffic analysis
  • Judge.me — customer reviews
  • Payment processors — Shopify Payments, PayPal, and other providers available at checkout

MOOD App

The MOOD app does not integrate any third-party analytics, advertising, or data-collection services. The only external communication is with your own Home Assistant server, initiated by you.

5. Cookies

Our website uses cookies and similar technologies to provide core functionality (shopping cart, authentication), remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

The MOOD app does not use cookies.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict processing of your data
  • Withdraw consent for marketing communications at any time
  • Request a portable copy of your data

For the MOOD app, you are in full control of your data at all times. You can delete all stored data by clearing the app's storage or uninstalling the app. No request to us is needed because we do not hold any of your app data.

7. Children's Privacy

Our website and the MOOD app are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Data Retention

We retain your website order data for as long as necessary to fulfill our legal and business obligations (e.g., tax and accounting records). You may request deletion of your customer account data at any time by contacting us.

MOOD app data exists only on your device and is retained until you clear it or uninstall the app.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please reach out:

Ellumiglow

support@ellumiglow.com

ellumiglow.com/pages/contact