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What Makes a High Quality LED Strip?

by admin 12 Feb 2018

The question comes up from time to time, what’s the difference between your LED products and things I can find on Amazon or eBay? An easy answer is all LED strips are not created equal. There are many factors that go into high quality lighting, like LED Chip Quality, PCB Backing, CRI, Contacts, Light Output, Ratings, Lifespan, batch size and more. Ellumiglow prides ourselves on making the highest quality LED Strip lights, starting from the bottom.

The PCB Back of our LED Strip lighting are made with a high grade copper, which provides enough rigidity to work with, but also remains flexible enough to contour into many shapes. We also add extra copper in our strip backing to allow for additional heat sinking from the LEDs. This allows the LEDs to cool properly, and also for our products to shine brighter than cheaper products.  Low quality strips use a low grade, lightweight copper and tin mix which nearly falls apart in your hand. If applying once to a dorm room these strips can work OK, but dead pixels and whole strips shorting are the cause of bad PCB backing.

The LED Chips we use are all high quality chips from name brands companies like Osram, Samsung, and more. You can tell a quality diode right from the light output. Low cost strips tend to buy LED chips from outdoor markets in China, where quality control is not important to them. What usually happens is there is a large disparity of color outputs even when it is supposed to be a 4000K White light, as well as varying brightness throughout the strip. Because we buy our LEDs in large batches (generally over 1M diodes), each customer is recorded with a batch number when placing their order, and each subsequent order, the customer receives LEDs from the same batches. This means that each order that is placed with Ellumiglow has a consistent light output, just like the original order.

CRI (or Color Rendering Index) is a common used term in the lighting industry, meaning how true a light produces its light. Daylight for instance would be a CRI rating of 100. Low quality LEDs will have a CRI of 70 or 80, which tends to give a poor light output. This is especially noticeable in restaurants and retail environments when it is especially important to show the product, or food as true as possible. All of the LED Strips from Ellumiglow are a CRI of over 90, and in many cases, over 95. This is the highest CRI available to date across an entire product line.

All of our LED products have been tested and pass rigorous safety standards. Each strip complies to UL, RoHS, and CE standards and can be sold and installed in any country in the world. Many low cost strips have not been tested prior to leaving the facility and may not even work when they arrive to your door. In many cases they are illegal to install into a permanent installation and you could be fined or sited by government agencies.

As you can see, there are a number of reasons why our LED line is one of the highest qualities around, and we hope to work with you to help turn your project into a success! For questions or comments regarding our lighting products, please contact info@ellumiglow.com or call 877.615.6556.

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Shipping & Delivery Generally we will process an order the following business day after it was placed. So if you place an order on Monday you can expect it to be processed and shipped on Tuesday. If you place an Order on Saturday you can expect it to be processed and shipped the following Monday. For our free shipping, we use USPS First Class Mail, which has a ship time of approximately three business days. If you do not receive your order or an email regarding your order within one week of placing your order, check the order notes section and your email. Most likely we are out of stock of a particular item in your order and awaiting a reply from you. If you have any questions or concerns regarding your order, get in touch with us at info@ellumiglow.com or by giving us a call at (877)615-6556. Privacy & Security At Ellumiglow.com, we take your privacy very seriously. We never give out email, credit card information, or any other information regarding our customers to anyone. Period. Your information is just that. Yours. We respect that boundary, and will never give/sell/trade your information. Ever. Returns & Replacements We pride ourselves on providing the highest quality products in the Electroluminescent, LED, and Laser world of lighting. Here at ellumiglow we have a 30-day warranty against defects. THIS IS NOT AN ACCIDENTAL DAMAGE WARRANTY. All of our high quality products can last years with proper care, and many products carry warranties up to a year or longer. The general 30-day warranty we offer is because many products in our store like EL Wire have a multitude of uses, including wearables, where consumers can actively detract the lifespan of the product. If for some reason you are unsatisfied with your product that is still in new condition, and would like to return it, send us an email at info@ellumiglow.com within 14-days of receiving your product. We will accept any returns on functioning products under our 14-day no hassle return period for any reason. After we get an email from you, simply repackage and send your product back to us, and we will refund the cost of your product minus a 10% restocking fee. If you would like to exchange your new product for another item, simply pay for the shipping both ways and we would be happy to oblige. Due to the custom nature of many of our products, any custom lengths of EL Tape, EL Wire, VynEL™, Laser Wire, LEDs, or EL Panels or Custom orders may not be returned. If you receive a defective item, we are more than happy to send you a replacement. Simply send us an email or give us a call with your malfunctioning item on hand, and we will attempt to troubleshoot the item with you. If the product still doesn’t work, we will email a return shipping label for your malfunctioning product. Once we receive the malfunctioning item, and verify that it is indeed defective, we will send you out a new product, free of charge. Ellumiglow.com does reserve the right to repair or replace any defective item and is not grounds for order cancellation. All items that come in boxes must be returned in the same boxes. Returns must be picked up and in transit no more than 30 days from the date of delivery and must include all instructions, pieces etc. On approved returns we offer a complete refund less all shipping costs and a 10% restocking fee. We will make all of the shipping arrangements for you. Please note if you have small doorways, halls or elevators that some large boxes may not fit. Please call for exact dimensions if you are concerned. Orders that will not fit in to a customers home will be subject to this return policy. Custom Orders: Due to the custom nature of many products, we cannot accept returns on custom orders. These include custom lengths or custom made orders of EL Wire, EL Tape, EL Paint, EL Panels, LED Strip Lights, Laser Wire, and VynEL™. If you are concerned about the returnability of your products, please call or email us before your purchase. Please note: Custom cut or custom made lighting applications, driver or programming are non-cancellable, non-returnable upon order commencement. Lighting devices (Electroluminescent, Laser, LED products) from Ellumiglow/Future Illuminations/Breach Industries, LLC used in combination with a driver and/or inverter from outside companies voids product warranty without exceptions. Ordering Placing an order at ellumiglow is quite easy. Simply browse our bountiful selection of products to your hearts content. When you happen upon a product that floats your boat, simply click the “Add To Cart” button. This should update your shopping cart located in the upper right hand corner of the screen. 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